Ping Parrot

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Terms of Service

Last updated: Apr 8, 2024

1. Introduction Welcome to Ping Parrot! These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Ping Parrot ("Company", "we", "us", or "our"), concerning your access to and use of the Ping Parrot website as well as any related applications (the "Service").

The Service provides an AI-powered chatbot designed for website customer support, enabling users to build, customize, and deploy chatbots without the need for coding. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

2. Account Registration and Use To access certain features of the Service, you may be required to register an account. In registering for an account, you agree to:

  • Provide true, accurate, current, and complete information about yourself as prompted by the Service's registration form ("Registration Data").
  • Maintain and promptly update the Registration Data to keep it true, accurate, current, and complete.
  • Protect your password and identification.
  • Ensure that you exit from your account at the end of each session.
  • Immediately notify us of any unauthorized use of your account or any other breach of security.

3. User Obligations You are responsible for your use of the Service and for any use of the Service made using your account. You agree to use the Service in compliance with these Terms and all applicable laws and regulations.

4. Payments, Refunds, and Cancellations The Service may be available under various subscription plans. Fees for the Service are subject to change with prior notice. All payments are due upon invoicing or as otherwise indicated in the subscription terms.

No Refunds: Fees paid for the Service are non-refundable, regardless of the usage or your satisfaction with the Service. By choosing to use Ping Parrot, you understand and agree to this no-refund policy.

5. Intellectual Property Rights The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Ping Parrot and its licensors. Your use of the Service does not grant you any licenses, rights, or ownership in the Service or the content you access.

6. Data Privacy and Security We are committed to protecting the privacy and security of your information. The Service collects, stores, processes, and uses your information in accordance with our Privacy Policy. By using the Service, you consent to such processing and you warrant that all data provided by you is accurate.

7. Modifications to the Service and Prices We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

8. Limitation of Liability In no event will Ping Parrot, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

9. Termination We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

10. Governing Law These Terms shall be governed and construed in accordance with the laws of Israel, without regard to its conflict of law provisions.

11. Changes to Terms We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice before any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Contact Us If you have any questions about these Terms, please contact us at