Get an AI chatbot to automatically answer 60% of your customer support queries. Add knowledge sources, train the AI & embed it on your website in minutes.
We don't have to answer endless repetitive questions anymore.
Nico Jeannen
CEO @ TalkNotes
That's definitely helpful to stop doing the parrot work with customer support.
Imagine a support agent that's always on, never sleeps, and is here to help your customers anytime of the day.
Can you please tell me about the pricing?
Absolutely! Here are the pricing tiers for Ping Parrot:
Free $0/forever
1 chatbot
20 message credits per month
400,000 characters per chatbot
Trained on Your Data
Your chatbot learns from your own data to give the best answers to your customers.
US
524
UK
432
Australia
234
Canada
124
Spain
111
View all
Total Conversations
11,236
Total Messages
263,542
Advanced Analytics
Find out where customers chat from and see how your chatbot does as it happens.
Your Style
Customize your chatbot to match your brand and easily embed it on your website.
Sí, trabajamos con Zapier para facilitarte las cosas. Es importante para nosotros que tengas lo que necesitas.
私は日本語の方がよく理解できます。日本語で話してもらえますか？
もちろん！どのようにお手伝いしましょうか？
Talks Many Languages
Your chatbot talks in 80+ languages, making it easy for all your customers to get help.
WithPing Parrot, you're offering instant support,
365 days
a year.
Without Ping Parrot
Unhappy and Waiting Customers
Long waits for answers
Losing customers due to poor support
Confusing, inconsistent answers
Too much time spent repeating the same answers
With Ping Parrot
Happy and Satisfied Customers
Instant replies mean customers don't have to wait
Always-on support keeps customers happy
The same right answers every time
Chatbot handles the repeat work, freeing you for big tasks
We've helped businesses like yours save time, money and resources.
We don't have to answer endless repetitive questions or worry about missing a message anymore. Saves us a lot of time.
— Simon Grant, CRO @ Echo Voe
That's definitely helpful to stop doing the parrot work with customer support.
— Nico Jeannen, CEO @ TalkNotes
About us
👋 Hi, I'm Idan, the founder of Ping Parrot. I started this company with the vision of providing the best customer service experience to our clients.
The customer service in your company is the first point of contact between you and your customers. It is the first impression that your customers get about your company. That's why it is important to have a good customer service team that can provide the best customer service experience to your customers.
Sometimes, having a customer support chat widget on your website will do more harm than good. What if you're not online to respond to your customers? What if you get too many messages at once? What if you get the same questions over and over again? That's where Ping Parrot comes in.
With the rise of AI, I believe that customer service can be beneficial for both the company and the customer. That’s why I started Ping Parrot. We provide AI-powered customer service chatbots that can help you provide the best customer service experience to your customers.
The AI is trained on your knowledge sources, so it can answer your customers' questions accurately and quickly. With Ping Parrot, you can provide the best customer service experience to your customers 24/7.
Frequently Asked Questions
Can I train the chatbot even if I don’t have a website?
Yes, you may add your own frequently asked questions (FAQ) into the chatbot’s knowledge base. By doing so, the chatbot will be able to respond to questions using the information you provide.
How do I add the chatbot to my website?
You will receive a unique URL, which you can integrate into your website as a chat widget, or you can directly link to it from your site.
Can I try a demo before I sign up?
Yes, we have our own chatbot available on this website. You can test it and see how it works by clicking on the chat icon located in the bottom right corner. It’s been trained using data from our website and is capable of answering questions regarding Ping Parrot.
What type of knowledge sources can I use to train the chatbot?
Currently, you can train your chatbot using your website and FAQ. Through website training, the chatbot will crawl the pages of your site, allowing you to select the ones you prefer, and then it will learn from their content. For FAQ training, you have the option to input your own questions and answers into the chatbot’s knowledge base, from which it will also learn. The more information you give it, the better it will be at answering questions.
How long does it take to train the chatbot?
The time needed to train the chatbot depends on how much data you give it. More data means better answers but takes longer to train. However, you can use the chatbot after adding some data, and it will keep getting better as it learns more in the background, so you don’t have to wait for it to be fully trained to start using it.
What if I change the content on my website after training the chatbot? Will you automatically retrain it?
Right now, the chatbot doesn’t refresh its training automatically with changes to your website. However, you can manually retrain it by visiting the knowledge section in the dashboard, selecting the pages you’d like it to relearn from, and pressing the retrain button. This will retrain your chatbot with the latest content from those pages. We are in the process of automating this task to happen periodically.
Is there a free plan available?
Yes, we offer a free forever plan that allows you to create a chatbot of your own, train it with your data, and embed it on your website. We limit the amount of data you can train your chatbot on and the number of conversations your bot can have each month, but you can upgrade to a paid plan at any time to remove these limits as well as access other premium features.
Does it work even if my website is not in English?
Yes, Ping Parrot supports more than 80 languages, allowing you to train your chatbot in whichever language you prefer. For instance, if your website is in Spanish, you can also train your chatbot in Spanish. It will then be capable of answering questions in all the 80+ languages that we support. This feature makes it convenient for your customers to receive assistance in their preferred language.
Can I customize the chatbot to match my brand?
Yes, we offer the option to customize the chat widget’s colors, the chatbot’s name, its avatar, the welcome message, and the question suggestions (should you choose to include them). We are in the process of adding more customization options.
Do you save the conversations that the chatbot has with my website visitors?
Yes, we save all the messages exchanged between your chatbot and your website’s visitors. This information helps enhance your chatbot’s performance and gives you analytics on its effectiveness. For instance, if you use Ping Parrot to create a chatbot, you’ll have access to all its conversations and additional details about your visitors, like their location and the device they used to chat with the bot. We ensure this data is stored securely and is only accessible to you.
Can I embed my chatbot on multiple websites?
Of course, you can embed the chatbot on as many websites as you like with no additional cost.
Do you have an API for Ping Parrot?
Currently, we do not offer access to our API to users. However, we are developing an API that will enable you to interact with your chatbot programmatically. This will allow you to send messages to your chatbot, receive responses, and perform other actions. We will inform you as soon as the API becomes available for public use.
We need a custom integration that isn’t yet supported by Ping Parrot. What should we do?
In this case, you can sign up as an enterprise customer, and we will collaborate with you to create a custom pricing plan that suits your requirements. Please contact us with all the details at enterprise@pingparrot.com and we will get back to you as soon as possible.
Can I take over the conversation when needed?
Currently, we don’t provide the capability for you to manually take over the chatbot and converse with your website visitors in real-time. However, we are actively developing this feature and will notify you as soon as it is ready, which we anticipate will be in the very near future.
